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Support At Home Brisbane

Heather Senior Care helps older people across Brisbane stay connected, comfortable and independent at home. As a Brisbane-owned, family-run provider, we take time to understand the person behind the care plan, then match practical support to their goals, routines and preferences.

Personalised Support At Home Services in Brisbane

Choosing in-home care is a significant decision for older people and the people who care about them. Heather Senior Care provides Support At Home services in Brisbane for people who want practical help while continuing to live life on their own terms.

Our team can support everyday routines, connection and confidence at home. We begin with a conversation about what matters to you, then develop a personalised care plan around your needs, goals and preferred way of living. Care can be accessed through government funding or private funding, depending on your circumstances.

Heather has been supporting Brisbane families for more than 20 years. We are family-owned, locally based and committed to care that feels personal rather than transactional.

How Heather Can Support You at Home

Personal Care

Gentle support with daily routines such as getting ready, showering, dressing, personal hygiene, getting up and going to bed.

Companionship

A familiar, friendly presence for a cup of tea, conversation, puzzles, hobbies, gardening and shared activities.

Meal Preparation

Help with meal planning, grocery shopping, food preparation, cooking, baking and keeping the pantry organised.

Activities and Outings

Support to attend appointments, shop, exercise, enjoy social activities and stay connected with the Brisbane community.

Respite Care

Flexible in-home respite that gives family carers time to rest, attend to commitments or take a well-earned break.

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Back-to-Home Support

Practical support as you transition from hospital back to home, with care planned around your recovery and daily needs.

Not sure what support would help most? Talk through your situation with Heather's Brisbane team. You do not need to have everything worked out before you call. Call 07 3720 9122 →

Support At Home Funding and Private Care Options

The Support At Home program is designed to help eligible older Australians access services that support independence at home. Government funding can subsidise the cost of support, with participant contributions determined by income and assets. Clinical care costs are government-funded for people receiving Support At Home.

If you are waiting for an assessment, a support classification or an assigned budget, private care can help you start sooner. Heather can talk through both pathways and help you understand the next practical step for your situation. We do not expect you to have every answer before you call.

Some families still use the term Home Care Package. If you are transitioning from a Home Care Package or have questions about the newer Support At Home program, our team can explain how your current support relates to your options with Heather.

Starting In-Home Care with Heather

1. Start with a conversation

Call our Brisbane team or submit an enquiry. Tell us what support you or your family member is looking for and what is making day-to-day life harder.

2. Meet to understand your needs

A health and wellbeing consultation helps identify goals, preferences, routines and the support that would make the biggest difference.

3. Build a personal care plan

We develop a care plan around your priorities so that your support is purposeful, respectful and aligned with how you want to live.

4. Begin support at home

Once your plan is in place, your services can begin. Your care needs can be reviewed as your circumstances change.

Looking for a Support At Home Provider in Brisbane?

When comparing home care providers in Brisbane, it helps to ask what the relationship will feel like after the first phone call. Will the provider listen to what matters to you? Can they explain funding and fees clearly? Will you have a plan that reflects your needs, not a one-size-fits-all service?

At Heather, our care plans are supported by a Clinical Care Partner. Our clinical care team members are Registered Nurses, and we focus on helping people stay active, connected and in control of their care. You can also choose to change provider if your current arrangement is no longer working for you.

If you are ready to explore Support At Home in Brisbane, our team is here to have a straightforward conversation about your options.

Ready to discuss Support At Home in Brisbane? Send an enquiry and Heather will be in touch to talk through your options. Submit an Enquiry →

Supporting Brisbane Families

Heather Senior Care is based in Milton and supports people across Brisbane. If you are looking for in-home care in Brisbane or are arranging support for a parent or family member, contact us to discuss your location and needs.

Brisbane In-home Support At Home services from a locally based team.
Inner West Local support from Heather's Milton head office.
Northside and Southside Talk with our team about support in your area.
Greater Brisbane We can discuss the right care pathway for your home and circumstances.

Talk to Heather Senior Care

Whether you are beginning to look at options, need support now or want to change Support At Home provider, a conversation with Heather is a good place to start. Call us during office hours or send an enquiry and we will be in touch.

View Heather's Milton office on Google Maps

Phone 07 3720 9122
Email hello@heather.com.au
Office Level 3, 20 Park Road, Milton QLD 4064
Office Hours Monday-Friday, 8am-4pm

Frequently Asked Questions

What Support At Home services does Heather provide in Brisbane?
Heather Senior Care provides personalised in-home support in Brisbane, including personal care, companionship, meal preparation, activities and outings, transport support, respite care and back-to-home support. Services are planned around each person's goals, routines and needs.
Can I access Support At Home services through government funding?
Eligible older Australians can access government-funded Support At Home services through My Aged Care. Participant contributions may apply and are based on income and assets. Heather can explain the service pathways and help you understand the next step.
Does Heather offer private in-home care in Brisbane?
Yes. Private care is available for people who want to start support sooner or prefer a privately funded arrangement. Contact Heather to discuss the type and timing of support you need.
Can I change my current Support At Home provider?
Yes. You are not locked into your current provider. Heather Senior Care can help you understand the steps involved in changing provider under My Aged Care requirements.
How do I begin in-home care with Heather Senior Care?
Start by calling 07 3720 9122 or submitting an enquiry online. Heather will talk with you about your needs, arrange a health and wellbeing consultation, develop a personalised care plan and help you begin services.
Where is Heather Senior Care based?
Heather Senior Care is based at Level 3, 20 Park Road, Milton QLD 4064 and supports people looking for in-home care across Brisbane.

Ready to Discuss Support At Home?

Heather Senior Care's Brisbane team is here to talk through your needs and the next step for you or your family member.

Contact Heather Senior Care →